FAQs
Below is a list of Frequently Asked Questions.
If you need further answers, please feel free to contact us directly.
1) After I place my order, when will I receive my products?
All digital products and eBooks will be accessible to download directly from the order confirmation page.
Confirmation Page
See the image below for reference.
You will also receive an email with links to download your eBooks and digital assets.
You simply click the link and download the files, which are in PDF format, directly to your computer.
See the image below for reference.
The email will be from:
Cyber Media Learning (noreply@digital-downloads.com)
The email subject line will be:
Cyber Media Learning - assets to download from your recent order
2) I didn't receive an email.
Please check your junk mail or spam folder.
If you can't find the email or don't receive the email within 12 minutes, it's possible your email was typed incorrectly. This happens often on mobile devices.
Contact us and we will resend your digital products ASAP.
3) Is my personal information secure?
See our privacy policy
4) Can I share my products with someone?
When you buy an eBook, it will have a protection stamp with your email and order number.
We try to keep our prices low, so if you like our site and the discounts we offer, please tell your friends and family about us.
Please be sure to LIKE our Facebook page.
https://www.facebook.com/cybermedialearning
eBooks are Not For Resale.
5) Do you offer refunds?
If you are unsatisfied with a product, you can receive a refund up to 15 days after your purchase or exchange it for an alternative product of the same value within 15 days.If you would like to initiate a refund or an exchange, please send us an EMAIL